Solar Insight and Information
What Do You Do When a Solar Company Goes Out of Business?
Solar company mergers and bankruptcies impact homeowners
August 16, 2024
If you have bought or financed your solar energy system in New Jersey and now find your solar installer or solar panel manufacturer no longer exists, you aren’t necessarily stranded.
EPC Solar launched our residential solar service and repair support knowing that there are regular transitions via mergers and buyouts in the industry. And not every buyout results in a smooth changeover for the solar homeowner. Most important, we want to make sure that whenever a company completely leaves the market, we can support the solar homeowner and make the transition as smooth as we are able.
If you have recently been made aware of a company changing ownership or you find them unresponsive, here are two steps we recommend.
Recommendations When Your Solar Company Goes Out of Business
Although rare, some companies exit the market without a buyout or merger. This leaves solar homeowners feeling stranded. Recent examples in New Jersey are the bankruptcy of solar panel supplier SunPower and solar installer Vision Solar.
While there are not specific steps to recommend, we do offer a free first phone consultation and a full range of solar troubleshooting and repair services for any brand and age solar energy installation. And we are sympathetic to the situation stranded solar owners face. Our goal is to be flexible in our technical recommendations and sensitive to budgets.
Learn more about our Residential Solar Service and Repair offering.
Scroll to the bottom to contact us for a free phone consultation. Collect as much information about your system as possible and any data that you believe indicates a problem. Sharing that on a first call helps us give you the best advice we can.
Recommendations When You are Involved in a Solar Company Buyout or Merger
Contact the New Solar Company
Not every buyout or merger includes terms to assume all responsibilities of the original company. Find out if the manufacturer’s warranty will be honored by the new owners, whether in full or in part. If the manufacturer sold out, determine if the new ownership already has agreements and business relationships with your installer or if they prefer another installer to service the product under warranty. Similarly, if your installer merged or sold, find out how much of their workmanship warranty will be assumed and if the new owner will continue all original service agreements.
Contact Your Solar Financing Company
For those who financed the purchase, if you do not get satisfactory answers from new company ownership, another choice may be to contact your financing company. Although less common, some companies keep relationships with multiple installer and may be able to aid you in finding one to help you.
If you aren’t sure if your solar energy system is working at peak, or if you are certain you have minor to severe performance issues, contact us for a free initial consultation.
